How Long Does It Take For Royal Caribbean To Refund Money?

Why are cruise refunds taking so long?

“Cruise refunds have taken so long to disburse because of the thousands and thousands of transactions a day, compared to maybe a hundred a day before,” Foster said.

“Pair this with most of the accounting departments working from home, limited staff due to layoffs and you have a created a backlog of work.”.

What happens if cruise line cancels cruise?

When your trip is cancelled, your cruise operator should offer the choice of an alternative or a refund. When a sailing is cancelled and an overnight stay becomes necessary, your cruise operator should offer you accommodation free of charge, if possible. This can be on board the ship, or ashore.

What happens if you don’t pay your cruise by the due date?

From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount. From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the total fare or the standard deposit amount, whichever is greater.

How do I contact Royal Caribbean?

contact usIndividual Reservations. 866-562-7625. … Group Reservations (sailing with 8 or more staterooms) 800-465-3595. … Royal Customer Service. 800-256-6649. … Crown & Anchor Society. 800-526-9723. … Casino Royale Reservation Center. 888-561-2234. … Air2Sea arrangements. 844-278-9745. … Day of Sailing help. … Online Assistance.

How do I cancel my cruise without penalty?

In most cases, however, final payments must be made at least two months before the sail date. After that, a penalty will be charged. Because most cancellations are made after the final payment, the only way to cancel without penalty is through travel insurance.

Does Carnival refund money?

“Regardless of the option you choose, your taxes, fees and port expenses, Carnival Vacation Protection, pre-paid gratuities, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment.”

Why is Carnival refund taking so long?

For some lines, including Carnival Cruise Line, the delay in refunding customers has been due to the number of requests coming in and an inability to keep up.

What does Royal Caribbean travel insurance cover?

The Royal Caribbean Travel Protection Program has your bags covered up to $1,500 if they’re lost, stolen or damaged and up to $500 for covered replacement items if they’re delayed.

How do I get my money back from Royal Caribbean?

If you want the refund, your travel agent can take care of the request for you, or you can do it yourself via the self-service refund request form. Regardless of which option you choose, taxes, port fees and gratuities will automatically be refunded to your original form of payment.

What happens if I cancel my Royal Caribbean cruise?

Non-Refundable Deposit Fares Outside of final payment, when a non-refundable deposit cancellation occurs, you will receive a Future Cruise Certificate in the amount of their designated cruise deposit, less a $100.00 USD per guest change fee.

Are all Royal Caribbean deposits non refundable?

All deposits are non-refundable, thus the cancelled guest is subject to the terms of a nonrefundable deposit fare. Booked guests can change the names free of charge and are not subject to a change fee.

Is Carnival Cruise Canceled?

Carnival Cruise Line Extends Suspension It comes as no surprise that Carnival Cruise Line has decided to extend its suspension on operations in the U.S. through May 31, 2021. It now means that Carnival cruise ships won’t begin sailings until June at the very earliest.

How do I cancel my Royal Caribbean cruise without penalty?

Need to change or cancel your cruise? If you need to change or cancel your cruise, please contact us by phone or submit our online form to cancel your reservation, or call our Royal Customer Service Team (24 hours / 7 days a week) to change your ship and sail date: 800-256-6649.

How do I contact Royal Caribbean by email?

INTERNATIONAL OFFICESPhone+1-305-341-0204.E-mail: reservasint2@rccl.com.

Can I cancel a Royal Caribbean cruise online?

If you booked directly with Royal Caribbean via its website or on their site, you can call Royal Caribbean to cancel the reservation. If you prefer to cancel a cruise online, you can refer to the online cancellation form that will provide the different options you have for cancellation.

What is the phone number for Royal Caribbean customer service?

810 1 305-341-0204Royal Caribbean International/Customer service

How do I contact someone on a Royal Caribbean cruise?

Your friends and family can contact the ship by calling (888) 724-7447. Or from outside the U.S. they can call (321) 953-9003.

Do you get money back if you cancel a cruise?

Passengers on canceled sailings can get a full refund or a future cruise credit in the amount of 125% of what they paid for the canceled sailing. Those who choose a credit must use it within 15 months of their original travel date.

How long does it take to get a refund from a cruise?

In most cases, refunds will post to the original form of payment about 7 to 10 days after they’re fully processed. However, some refunds may take up to 30 days to post.